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Zora Health

Fertility Benefits for Employers in Malaysia

Zora Health / Employer guide / Malaysia

Support employees through fertility treatment, and keep the talent you have invested in.

Fertility treatment rarely fits around a work calendar, and most employees go through it quietly, often while doing some of their best work. Zora Health helps you build practical fertility support, from policies and manager guidance to confidential care navigation and access to 128+ partner clinics in 16 countries, around your workforce and budget. Companies including Hilton, LinkedIn, Sanofi, HSBC, Mastercard, Carousell and Singapore Management University work with us.

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128+ partner clinics
16 countries
823+ people helped
4 to 6 weeks typical time from contract to launch

Written by Anna Haotanto, Founder, Zora Health. Last reviewed: November 2026. General information, not legal or medical advice. This guide covers IVF and egg freezing costs, public funding, the rules and how to build a fertility benefit.

Five things Malaysia HR leaders should know

  1. Malaysia’s total fertility rate fell to 1.5 in 2025, from 1.6 in 2024, and births dropped 4.5% in a year.
  2. IVF at a private centre costs about RM20,000 to RM30,000. The national LPPKN subsidy covers IUI only, for couples who pass income and age tests.
  3. Married employees can withdraw from EPF Account 2 (Akaun Sejahtera) for fertility treatment, but not for treatment their employer paid for in full.
  4. Malaysian Medical Council guidance limits assisted reproduction to legally married couples.
  5. Employers must answer a flexible work application in writing within 60 days. Aon projects medical costs to rise 14.7% in 2027, after 16% in 2026, so a capped allowance keeps the budget predictable.

Why fertility is a business problem for employers

Fertility treatment does not fit around a work calendar. A clinic sets the date of a scan the day before. Egg collection happens when the body is ready, usually about 36 hours after a final trigger injection. Then comes a two-week wait, and for many couples, another cycle. Your team feels it: missed meetings, unexplained absences, a strong performer who suddenly goes quiet.

Most employees hide treatment because they fear being seen as less committed. Malaysia has no published survey of fertility treatment at work, so the cost stays invisible in local data as well as in your reports. Global surveys and Malaysian figures show where it lands:

  • Resignations. In a 2025 Ferring survey of more than 3,600 employees and employers in Australia, France, Japan, Poland and the UK, 39% of employees with fertility challenges left or considered leaving their role during treatment.
  • Lower performance. 55% of 5,000 people surveyed in Canada, India, Mexico, the UK and the US for Carrot’s 2023 Global Fertility at Work report said fertility challenges hurt their work performance.
  • Delayed care. In an LPPKN study funded by UNFPA, 1 in 5 cases involved couples who delayed seeking help out of embarrassment. Time matters, because age is one of the strongest predictors of IVF success.
  • Unequal access. The national subsidy is for married couples aged 35 or under, with household income below RM10,000 a month, who are trying for their first child (RinggitPlus, May 2026). Most of your mid-career professionals miss at least one of those tests and pay for IVF in full.
1.5 total fertility rate in 2025, down from 1.6
RM20,000+ for IVF at a private centre
1 in 5 cases in an LPPKN study involved couples delaying help out of embarrassment
14.7% projected medical cost rise in 2027, after 16% in 2026

What employers gain

Reduce talent attrition

Keep the people you spent the most to develop

Replacing an employee costs one-half to two times their annual salary, according to Gallup. The average Malaysian mother was 28.3 at her first birth in 2024, up from 28.0 a year earlier (DOSM), so treatment increasingly falls in the years when employees are most experienced. A written policy, paid time off and a funded allowance can help address barriers that contribute to employee attrition.

Attract talent

Stand out in a tight labour market

73% of employees with fertility challenges in Ferring’s 2025 five-country survey said they would be attracted to a role that offers fertility support, and 65% of people in Carrot’s 2023 five-country survey said they would change jobs for fertility benefits. Female labour force participation rose to 57.0% in the second quarter of 2026, against 83.3% for men (DOSM). Merck has covered fertility tests and IVF for its Malaysian employees since 2024, up to a lifetime cap.

Control cost

Make fertility support financially predictable

A fertility benefit does not need to mean unlimited medical coverage. Employers can set annual or lifetime allowances, decide which treatments qualify, and provide guidance and education so employees understand their options before they spend. Aon projects medical costs in Malaysia to rise 14.7% in 2027, after 16% in 2026, against 9.7% for Asia Pacific.

Zora helps employers structure benefits around local treatment costs, public support and workforce needs, so HR can run the programme within an agreed budget. EPF rules bar withdrawals for treatment an employer paid for in full, so a capped allowance can sit alongside an employee’s own EPF savings.

Want to see what this would look like for your Malaysia workforce?

Book an employer consultation

What IVF costs, and what the state pays

Malaysia has no national IVF subsidy. Prices depend on where an employee is treated, and government hospitals have eligibility rules and waiting lists.

ProviderTypical IVF cost
Government hospitalsRM4,000 to RM10,000, with eligibility conditions and waiting times
UKM Medical Centre (semi-government)RM12,000 to RM15,000
Private centresRM20,000 to RM30,000
Elective egg freezing (private)About RM15,000 to RM18,000 including 3 years of storage

IVF costs: Utusan Malaysia, May 2026, quoting a UKM Medical Centre specialist. Egg freezing: one patient’s account in The Star, March 2024. We found no published price survey for egg freezing, so treat this figure as a guide.

ItemPublic support or own savingsWhat the employee still carries
LPPKN fertility assistance (BuAI)Up to 2 IUI cycles for married couples aged 35 or under, with household income below RM10,000 a month, trying for their first child (RinggitPlus, May 2026)IVF and ICSI in full
Perak state subsidyRM4,000 per couple towards IVF, for 150 Perak couples in 2025The rest of the bill, and everything for couples outside Perak
EPF Account 2 (the employee’s own savings, not a subsidy)Withdrawals for fertility treatment for the member and a legally married spouse, up to the cost or the balanceLower retirement savings. No withdrawal for treatment the employer paid for in full.
Tax relief (lowers tax owed)Fertility treatment counts towards the RM10,000 medical expenses reliefSpending above the cap, shared with other medical costs
Time off for appointmentsNo statutory fertility leaveAnnual leave, unpaid leave or sick leave

In July 2026 the Women, Family and Community Development Ministry told the Dewan Negara it plans to add at least two infertility clinics nationwide each year, mainly for lower-income married couples (Malay Mail, July 2026).

Sources: RTM on LPPKN BuAI, May 2025, Malay Mail on the Perak subsidy, February 2025, Skrine on EPF withdrawals and Human Resources Online on YA2025 tax reliefs. Reports differ on whether BuAI pays RM2,000 per couple or per cycle.

Age is one of the strongest predictors of IVF success, alongside individual medical and treatment factors. Malaysia does not yet publish national IVF success rates by age; the government plans a National Subfertility Registry from 2026.

A small 2009 study at IIUM in Kuantan found live birth rates of 33.3% for women aged 29 or under, and 2 live births in 17 cycles (11.8%) for women aged 35 to 39 (IIUM Medical Journal Malaysia). We flag it as old and small, but the pattern matches registry data from other countries. The government has also allocated RM171 million for a National Subfertility Centre (RTM) in Shah Alam, expected to open in 2030 (The Star). Many couples need more than one cycle, which is why the size of an allowance, and when employees can use it, matter as much as whether you offer one.

Give Employees Access to Fertility Specialists Across Asia

Help employees navigate fertility care with access to doctors and clinics, treatment information, and clear guidance on IVF, egg freezing and other fertility options. Employees can explore their options privately, without needing to go through HR.

Fertility clinics in Malaysia on the Zora app include KL Fertility Centre, Alpha IVF & Women’s Specialists and Genesis IVF & Women’s Specialists.

Explore Fertility Specialists

Fertility support that fits your workforce and budget

You do not need to overhaul your existing health insurance to support employees through fertility treatment. Start with awareness and manager education, add confidential one-to-one support, or introduce a funded allowance across your offices. There is no minimum company size.

Where included in the employer programme, eligible employees can use talks and care navigation without paying Zora a separate fee. Care navigation allowances are set in each proposal. Treatment and other third-party costs are paid separately, either by employees or through the fertility allowance their employer provides.

Companies starting the conversation

Essentials

Expert-led talks for employees and managers, fertility and menopause policy templates, manager guides and full access to the Zora app. Up to 2 talks a year.

Employees supported one to one

Navigation

Everything in Essentials, plus confidential one-to-one care navigation and access to our partner clinic network.

Large teams across Asia

Complete

Everything in Navigation, plus quarterly anonymised reporting, a dedicated account manager and scheduled review meetings with HR.

Optional add-ons can be added to any programme, subject to availability: hormone and fertility diagnostics and telehealth with specialists. Pricing is tailored to your headcount, your countries and the services you choose. Most companies start with a single talk.

Request a proposal See how Zora works for employers

Comparing fertility benefit providers? Use our RFP question bank

Most RFP templates were written for the US. Ours has 40 questions written for Asia, with why each one matters, what a good answer looks like and a scoring sheet for three providers. Six of the questions for Malaysia:

  1. Which states in Malaysia can our employees use the programme in, and which clinics in each?
  2. Are local-plan employees covered, or only staff on international health plans?
  3. How does the programme apply the Malaysian Medical Council rule that assisted reproduction is for married couples?
  4. How does an employer benefit sit alongside LPPKN support, EPF Account 2 withdrawals and tax relief?
  5. Do you require an infertility diagnosis before support starts?
  6. What individual-level data does HR see, and how is it handled under Malaysia’s Personal Data Protection Act?

Your download link appears here as soon as you submit. Zora Health may contact you about employee benefits; see our privacy policy.

Plan your fertility benefit budget

Fertility benefit budget planner

Model the annual claims budget for a fertility allowance. Change any number.

5 estimated benefit users a year
RM150 estimated annual claims cost per employee, across your whole workforce
RM75,000 illustrative annual claims budget

This is a claims budget, not a Zora quotation. Zora’s programme fees, implementation and optional services are separate.

Illustration only. Utilisation is an editable assumption, not observed Zora data. The calculation assumes each user claims their full annual allowance, and excludes programme fees and setup costs. For a tailored model, request an employer proposal.

Estimate the potential workforce impact of fertility challenges

A rough planning scenario. It applies a global infertility estimate to your headcount, so it is not a prediction for your workforce, a measured loss or a forecast of savings from any programme.

92 potentially affected employees (illustrative estimate)
4.6 possible exits a year
367 working days possibly lost a year
Illustrative workforce cost scenario, not projected savingsRM360,800

Range: RM360,800 to RM1,020,800 a year, depending on replacement cost.

Assumptions: infertility affects about 1 in 6 adults (World Health Organization, 2023), applied to employees aged 25 to 44. Replacing an employee costs one-half to two times their annual salary (Gallup, 2019); the headline uses the low end. Absence is valued at salary divided by 250 working days. Exit rate and days lost are your own assumptions.

This is a hypothetical cost scenario, not a prediction of actual employee departures, an estimate of Zora’s financial impact or a guaranteed saving from fertility benefits.

Already have corporate health insurance? Here is where Zora fits

Your medical plan may cover some consultations and tests, but fertility treatment is often limited or excluded, so check your policy wording. Employees still need to understand their options, the public funding they qualify for and which clinic suits them.

Zora works alongside your existing insurance and benefits. We help employees get reliable information, navigate their care options and reach suitable specialists, and we give HR manager guidance, policy templates and, on the Complete programme, anonymised reporting. You strengthen fertility support without replacing your medical plan.

How Zora works

For your employees

Employees join the Zora app with a company code, or single sign-on for larger teams. They can learn about fertility and egg freezing, understand what your benefit covers, book a confidential care navigation call and find partner clinics and specialists.

Zora Health app: booking a call with a care navigator
Book a confidential call with a care navigator
Zora Health app: video consultation with a specialist and appointment booking
See a specialist by video (optional add-on)
Zora Health app: fertility test results with next steps
Understand test results and next steps

For HR

  1. Kick-off, week 1. Agree goals, countries and which employees are eligible.
  2. Policy and benefit design, weeks 2 to 4. Draft or update your fertility policy using our templates.
  3. Launch, typically weeks 4 to 6. A launch talk for employees and managers, plus a communications pack for HR to send.
  4. Live support. Employees book care navigation calls and use the Zora app.
  5. Reporting, every 3 months, on the Complete programme. Anonymised usage, common themes and our recommendations, reviewed with your account manager.

Privacy

Employee privacy is central to our programmes. On the Complete programme, routine employer reports contain aggregated engagement and utilisation information, with safeguards to prevent identification of individual employees. On every programme, personal health information is not included in standard HR reporting, and employees can get help without telling their manager. Where eligibility checks or claims administration need individual-level data, access is limited to authorised parties for defined purposes, as agreed in writing before launch. Employee data is handled in line with Singapore’s Personal Data Protection Act and Malaysia’s Personal Data Protection Act 2010.

Clinics and doctors in Malaysia

Zora’s directory lists 30 clinics and 35 doctors in Malaysia. Locations include Kuala Lumpur, Petaling Jaya and Penang. Of these clinics, 21 list IVF and 16 list egg freezing.

Employees can browse clinics in Malaysia, see IVF clinics and find a doctor in Malaysia on the Zora app. The directory is for information only and is not an endorsement. See Zora’s employer guides for every country.

Rules and eligibility in Malaysia

MMC guideline, August 2025

Who can use assisted reproduction

Malaysia has no assisted reproduction statute. The Malaysian Medical Council guideline on Medically Assisted Reproduction (second edition, adopted 19 August 2025) says treatment should only be offered to legally married couples, and donor eggs, sperm and embryos and surrogacy are prohibited. It sets no storage time limit.

Guidance varies

Elective egg freezing

The MMC guideline does not address egg freezing for non-medical reasons. In 2022 the Federal Territories Mufti’s office said unmarried Muslim women should not freeze eggs because of delayed marriage (Progress Educational Trust). Agree eligibility for an egg freezing benefit with your legal team.

In force since 1 January 2023

Maternity, paternity and pregnancy protection

The Employment (Amendment) Act 2022 gives female employees 98 days of maternity leave, and gives married male employees with at least 12 months of service with the same employer 7 consecutive days of paid paternity leave, for up to five confinements. Employers cannot end a pregnant employee’s contract except for misconduct, wilful breach or closure of the business.

Flexible work

A written answer within 60 days

Employees can apply for flexible hours, days or place of work. The employer must reply in writing within 60 days and give reasons for any refusal. Fertility treatment is a common reason to ask.

Since 1 June 2025

Data protection

Amendments to the Personal Data Protection Act now require a data protection officer and breach notification, and fines reach RM1 million (Data Protection Report). Fertility information is health data, so keep it away from line managers and HR files.

Why employers choose Zora

128+ partner clinics in 16 countries
823+ people helped
0 individual health records in standard HR reports
Confidential employees can get help without telling their manager

Companies including Hilton, LinkedIn, Sanofi, HSBC, Mastercard, Carousell and Singapore Management University work with Zora Health. We work alongside your existing insurance, helping employees use the cover they already have and find suitable specialists based on their needs.

“

Trying to conceive with a heavy workload took a toll on my husband and me. It helped us understand our options.

STSiew Ting and Daniel Zora Health users, aged 34 and 42

Questions HR teams ask us

Is fertility leave mandatory in Malaysia?

No. There is no statutory fertility or IVF leave. Employees can apply for flexible work, and the employer must reply in writing within 60 days.

Does the government pay for IVF?

Not nationally. The LPPKN subsidy covers up to 2 IUI cycles for couples who meet income and age tests. Perak offered residents RM4,000 per couple towards IVF in 2025, and government hospitals charge less but have waiting lists.

Can employees use their EPF savings for IVF?

Yes. Members can withdraw from Account 2 (Akaun Sejahtera) for fertility treatment for themselves and a legally married spouse, but not for treatment their employer paid for in full.

Does Zora replace our health insurance?

No. Zora works alongside your insurance. We help employees understand their options, find suitable specialists and use the cover they already have.

How much does a fertility benefit cost an employer?

It depends on the allowance, eligibility and expected uptake. Use the budget planner on this page for a first estimate, then ask us for a tailored proposal based on your headcount and countries.

How quickly can we launch?

Typically 4 to 6 weeks from contract to launch, depending on scope and countries. Most companies start with a single talk.

Related guides for Malaysia employers

Build a fertility benefit for your team

Whether you are introducing fertility benefits for the first time or improving an existing programme, tell us your headcount, countries and priorities. We will come back within two working days with suitable services, an indicative budget and a practical rollout plan for your Malaysia team. No obligation.

Not ready to talk yet? Explore how Zora works

See how Zora works for employers

Sources

Information on this page is correct as of 5 November 2026. Laws, public funding, insurance rules and treatment costs change often, so check current rules with the relevant authority, insurer or a qualified adviser before making decisions. This page is general information, not legal, financial, tax or medical advice.