Zora Health / Employer guide / Indonesia
Support employees through fertility treatment, and keep the talent you have invested in.
Fertility treatment rarely fits around a work calendar, and most employees go through it quietly, often while doing some of their best work. Zora Health helps you build practical fertility support, from policies and manager guidance to confidential care navigation and access to 128+ partner clinics in 16 countries, around your workforce and budget. Companies including Hilton, LinkedIn, Sanofi, HSBC, Mastercard, Carousell and Singapore Management University work with us.
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Five things Indonesia HR leaders should know
- BPJS Kesehatan does not pay for infertility treatment, so employees pay the full cost of IVF: Rp99 million to Rp143 million on average, depending on age and hospital type, in a 2021 UGM study.
- 10% to 15% of couples of reproductive age experience infertility, about 4 to 6 million couples, according to the Ministry of Health.
- By law, assisted reproduction is only for legally married couples using their own eggs and sperm.
- Maternity leave is at least 3 months under Law 4/2024, but there is no statutory leave for fertility treatment.
- Medical costs in Indonesia are projected to rise 16.9% in 2026 (Aon), so a capped fertility allowance keeps the budget predictable.
Why fertility is a business problem for employers
Fertility treatment does not fit around a work calendar. A clinic sets the date of a scan the day before. Egg collection happens when the body is ready, usually about 36 hours after a final trigger injection. Then comes a two-week wait, and for many couples, another cycle. Your team feels it: missed meetings, unexplained absences, a strong performer who suddenly goes quiet.
Most employees hide treatment because they fear being seen as less committed. Indonesia has no published survey of fertility treatment at work, so the cost stays invisible in local data as well as in your reports. Global surveys and Indonesian figures show where it lands:
- Resignations. In a 2025 Ferring survey of more than 3,600 employees and employers in Australia, France, Japan, Poland and the UK, 39% of employees with fertility challenges left or considered leaving their role during treatment.
- Lower performance. 55% of 5,000 people surveyed in Canada, India, Mexico, the UK and the US for Carrot’s 2023 Global Fertility at Work report said fertility challenges hurt their work performance.
- Support gaps. Only 24% of working women in a 2024 Populix survey said their company’s support was enough.
- Unequal access. IVF is licensed at 59 hospitals in 15 of Indonesia’s 38 provinces. An employee outside those provinces pays for travel and extra days away on top of a bill that BPJS does not cover.
What employers gain
Keep the people you spent the most to develop
Replacing an employee costs one-half to two times their annual salary, according to Gallup. Treatment often starts in an employee’s late 20s or 30s, when they are building the experience that makes them hard to replace. A written policy, paid time off and a funded allowance can help address barriers that contribute to employee attrition.
Stand out in a tight labour market
73% of employees with fertility challenges in Ferring’s 2025 five-country survey said they would be attracted to a role that offers fertility support, and 65% of people in Carrot’s 2023 five-country survey said they would change jobs for fertility benefits. Female labour force participation in Indonesia is 56.41%, against 84.57% for men (BPS, February 2026). Since 2024, Merck has reimbursed fertility care, including IVF, for its Indonesian employees and their partners.
Make fertility support financially predictable
A fertility benefit does not need to mean unlimited medical coverage. Employers can set annual or lifetime allowances, decide which treatments qualify, and provide guidance and education so employees understand their options before they spend. That matters when Aon projects medical costs in Indonesia to rise 16.9% in 2026 and 17.3% in 2027, against 11.3% and 9.7% for Asia Pacific.
Zora helps employers structure benefits around local treatment costs, the law and workforce needs, so HR can run the programme within an agreed budget.
Want to see what this would look like for your Indonesia workforce?
What IVF costs, and what the state pays
Infertility treatment sits on the list of services that BPJS Kesehatan does not cover, under Presidential Regulation 82/2018 as amended by 59/2024. Most private insurers also exclude egg freezing. Employees pay the bill themselves unless their employer helps.
| Treatment | Average cost | Notes |
|---|---|---|
| IVF, women under 35 | Rp99 million | Paid in full by the patient |
| IVF, women aged 35 to 39 | Rp112 million | More cycles are often needed |
| IVF, women aged 40 and above | Rp109 million | Lower chance of success per cycle |
| IVF by provider | Rp102 million public, Rp143 million private | Public hospitals also charge patients |
| Elective egg freezing | Rp40 million to Rp60 million, plus yearly storage | Most of the cost is stimulation drugs |
IVF costs: Fitri Damayanti, UGM doctoral study, July 2021. These are the most recent peer-reviewed figures we found, so treat them as a guide and expect higher prices today. Consumer health sites quote lower base prices of Rp40 million to Rp80 million (Alodokter, February 2025), which usually exclude drugs. Egg freezing: FK Universitas Airlangga via Okezone, June 2026.
| Item | Public support | What the employee still carries |
|---|---|---|
| BPJS Kesehatan (JKN) | Infertility treatment excluded | The full bill for tests, IVF and drugs |
| Private health insurance | Egg freezing is excluded by most insurers | The full bill, plus storage fees |
| Clinic access | 59 licensed IVF hospitals in 15 provinces | Travel and accommodation for employees elsewhere |
| Time off for appointments | No statutory fertility leave | Annual leave, unpaid leave or sick leave |
Age is one of the strongest predictors of IVF success, alongside individual medical and treatment factors. Indonesia has no recent national success rates by age; a national registry study reports pregnancy rates of 24.6% to 37.3% between 2011 and 2020.
Older data from eight Indonesian centres (1997 to 2001) put the pregnancy rate at 34% for women under 30 and 8% for women over 40 (Medical Journal of Indonesia, 2009). We flag it as dated, but the pattern matches newer data from other countries. Between 2011 and 2020, nearly half of IVF patients in Indonesia (48.9%) were under 35, and many couples need more than one cycle, which is why the size of an allowance, and when employees can use it, matter as much as whether you offer one.
Give Employees Access to Fertility Specialists Across Asia
Help employees navigate fertility care with access to doctors and clinics, treatment information, and clear guidance on IVF, egg freezing and other fertility options. Employees can explore their options privately, without needing to go through HR.
Fertility clinics in Indonesia on the Zora app include Pusat Fertilitas Bocah Indonesia, RSAB Harapan Kita and Brawijaya IVF Center, Star Fertility.
Fertility support that fits your workforce and budget
You do not need to overhaul your existing health insurance to support employees through fertility treatment. Start with awareness and manager education, add confidential one-to-one support, or introduce a funded allowance across your offices. There is no minimum company size.
Where included in the employer programme, eligible employees can use talks and care navigation without paying Zora a separate fee. Care navigation allowances are set in each proposal. Treatment and other third-party costs are paid separately, either by employees or through the fertility allowance their employer provides.
Companies starting the conversation
Essentials
Expert-led talks for employees and managers, fertility and menopause policy templates, manager guides and full access to the Zora app. Up to 2 talks a year.
Employees supported one to one
Navigation
Everything in Essentials, plus confidential one-to-one care navigation and access to our partner clinic network.
Large teams across Asia
Complete
Everything in Navigation, plus quarterly anonymised reporting, a dedicated account manager and scheduled review meetings with HR.
Optional add-ons can be added to any programme, subject to availability: hormone and fertility diagnostics and telehealth with specialists. Pricing is tailored to your headcount, your countries and the services you choose. Most companies start with a single talk.
Request a proposal See how Zora works for employers
Comparing fertility benefit providers? Use our RFP question bank
Most RFP templates were written for the US. Ours has 40 questions written for Asia, with why each one matters, what a good answer looks like and a scoring sheet for three providers. Six of the questions for Indonesia:
- Which cities and provinces in Indonesia can our employees use the programme in, and which clinics in each?
- Are local-plan employees covered, or only staff on international health plans?
- How does the programme apply Indonesia’s rule that assisted reproduction is for married couples using their own eggs and sperm?
- How does an employer benefit work when BPJS Kesehatan does not cover infertility treatment?
- Do you require an infertility diagnosis before support starts?
- How is employee health data handled under Indonesia’s Personal Data Protection Law, and what does HR see?
Your download link appears here as soon as you submit. Zora Health may contact you about employee benefits; see our privacy policy.
Plan your fertility benefit budget
Fertility benefit budget planner
Model the annual claims budget for a fertility allowance. Change any number.
This is a claims budget, not a Zora quotation. Zora’s programme fees, implementation and optional services are separate.
Illustration only. Utilisation is an editable assumption, not observed Zora data. The calculation assumes each user claims their full annual allowance, and excludes programme fees and setup costs. For a tailored model, request an employer proposal.
Estimate the potential workforce impact of fertility challenges
A rough planning scenario. It applies a global infertility estimate to your headcount, so it is not a prediction for your workforce, a measured loss or a forecast of savings from any programme.
Range: Rp 751,666,667 to Rp 2,126,666,667 a year, depending on replacement cost.
Assumptions: infertility affects about 1 in 6 adults (World Health Organization, 2023), applied to employees aged 25 to 44. Replacing an employee costs one-half to two times their annual salary (Gallup, 2019); the headline uses the low end. Absence is valued at salary divided by 250 working days. Exit rate and days lost are your own assumptions.
This is a hypothetical cost scenario, not a prediction of actual employee departures, an estimate of Zora’s financial impact or a guaranteed saving from fertility benefits.
Already have corporate health insurance? Here is where Zora fits
Your medical plan may cover some consultations and tests, but fertility treatment is often limited or excluded, so check your policy wording. Employees still need to understand their options, the public funding they qualify for and which clinic suits them.
Zora works alongside your existing insurance and benefits. We help employees get reliable information, navigate their care options and reach suitable specialists, and we give HR manager guidance, policy templates and, on the Complete programme, anonymised reporting. You strengthen fertility support without replacing your medical plan.
How Zora works
For your employees
Employees join the Zora app with a company code, or single sign-on for larger teams. They can learn about fertility and egg freezing, understand what your benefit covers, book a confidential care navigation call and find partner clinics and specialists.



For HR
- Kick-off, week 1. Agree goals, countries and which employees are eligible.
- Policy and benefit design, weeks 2 to 4. Draft or update your fertility policy using our templates.
- Launch, typically weeks 4 to 6. A launch talk for employees and managers, plus a communications pack for HR to send.
- Live support. Employees book care navigation calls and use the Zora app.
- Reporting, every 3 months, on the Complete programme. Anonymised usage, common themes and our recommendations, reviewed with your account manager.
Privacy
Employee privacy is central to our programmes. On the Complete programme, routine employer reports contain aggregated engagement and utilisation information, with safeguards to prevent identification of individual employees. On every programme, personal health information is not included in standard HR reporting, and employees can get help without telling their manager. Where eligibility checks or claims administration need individual-level data, access is limited to authorised parties for defined purposes, as agreed in writing before launch. Employee data is handled in line with Singapore’s Personal Data Protection Act and Indonesia’s Personal Data Protection Law (Law 27/2022), which treats health data as specific personal data. Its implementing regulation, Government Regulation 33/2026, takes effect on 16 January 2027 and sets rules for transferring personal data outside Indonesia (SIP Law Firm, 2026).
Clinics and doctors in Indonesia
Zora’s directory lists 29 clinics and 246 doctors in Indonesia. Locations include Jakarta, Tangerang and Surabaya. Of these clinics, 27 list IVF and 16 list egg freezing.
Employees can browse clinics in Indonesia, see IVF clinics and find a doctor in Indonesia on the Zora app. The directory is for information only and is not an endorsement. See Zora’s employer guides for every country.
Rules and eligibility in Indonesia
Who can use assisted reproduction
Assisted reproduction is only for legally married couples, using their own eggs and sperm, with the embryo placed in the uterus of the wife who provided the egg (Hukumonline; Government Regulation 28/2024). A medical finding of infertility is required. Donor eggs, donor sperm and surrogacy are not lawful.
Elective egg freezing
Some clinics offer egg freezing to unmarried women, but frozen eggs can later be fertilised only with a legal husband’s sperm (The Jakarta Post, 2022), and Government Regulation 28/2024 limits assisted reproduction to married couples (PP 28/2024, 2024). Set eligibility for an egg freezing benefit with your legal team.
Maternity and husband’s leave
Law 4/2024 on Mother and Child Welfare gives at least 3 months of maternity leave, plus up to 3 more months if a doctor certifies special conditions. Pay is 100% for the first 4 months and 75% for months 5 and 6. A woman who miscarries gets 1.5 months of rest. Husbands get 2 days for childbirth, extendable by up to 3 days.
Dismissal protection
Dismissal because of pregnancy, childbirth, miscarriage, breastfeeding, marriage, sex or marital status is void, and the employer must reinstate the worker (Hukumonline).
No statutory fertility leave
A cycle usually needs several short clinic visits for scans and blood tests, an egg collection under sedation and an embryo transfer. Employees cover these with annual leave or sick leave unless your policy says otherwise.
Why employers choose Zora
Companies including Hilton, LinkedIn, Sanofi, HSBC, Mastercard, Carousell and Singapore Management University work with Zora Health. We work alongside your existing insurance, helping employees use the cover they already have and find suitable specialists based on their needs.
Trying to conceive with a heavy workload took a toll on my husband and me. It helped us understand our options.
Questions HR teams ask us
Does BPJS Kesehatan cover IVF?
No. Treatment aimed at infertility is on the list of services BPJS Kesehatan does not cover, so employees pay for IVF in full unless their employer helps.
Is fertility leave mandatory in Indonesia?
No. There is no statutory fertility or IVF leave. Employees use annual leave, sick leave or unpaid leave unless their employer offers more.
Can an unmarried employee use a company egg freezing benefit?
Some clinics offer egg freezing to unmarried women, but the eggs can later be fertilised only with a legal husband’s sperm, and Government Regulation 28/2024 limits assisted reproduction to married couples. Agree eligibility with your legal team before launch.
Does Zora replace our health insurance?
No. Zora works alongside your insurance. We help employees understand their options, find suitable specialists and use the cover they already have.
How much does a fertility benefit cost an employer?
It depends on the allowance, eligibility and expected uptake. Use the budget planner on this page for a first estimate, then ask us for a tailored proposal based on your headcount and countries.
How quickly can we launch?
Typically 4 to 6 weeks from contract to launch, depending on scope and countries. Most companies start with a single talk.
Related guides for Indonesia employers
Build a fertility benefit for your team
Whether you are introducing fertility benefits for the first time or improving an existing programme, tell us your headcount, countries and priorities. We will come back within two working days with suitable services, an indicative budget and a practical rollout plan for your Indonesia team. No obligation.
Not ready to talk yet? Explore how Zora works
Sources
- Ministry of Health (Kemenkes), fertility services, May 2026
- BPS via Databoks, total fertility rate 2024, March 2025
- Wiweko et al., ART in Indonesia 2011 to 2020, International Journal of Gynecology and Obstetrics, 2024
- Universitas Gadjah Mada, cost of IVF in Indonesia, July 2021
- Alodokter, IVF costs, February 2025
- Okezone via RCTI+, egg freezing costs in Indonesia, June 2026
- CNBC Indonesia, services not covered by BPJS Kesehatan, October 2026
- Hukumonline, donor sperm and Health Law 17/2023
- Government Regulation 28/2024 (Article 111 text appears on the Article 109 page)
- The Jakarta Post, A conversation about egg freezing in Indonesia, February 2022
- Law 4/2024 on Mother and Child Welfare
- Hukumonline, dismissals that are void by law
- Law 27/2022 on Personal Data Protection
- Medical Journal of Indonesia, IVF outcomes in eight centres, 2009
- Populix via Databoks, allowances needed by working women, 2024
- BPS via CNN Indonesia, labour force figures for February 2026, May 2026
- Aon via Malay Mail, Asia Pacific medical cost trends, October 2026
- Antara, Merck fertility benefit for employees, March 2024
- SIP Law Firm, PP 33/2026 on Personal Data Protection, 2026
- Ferring Pharmaceuticals, Fertility Matters at Work and This Can Happen, workplace fertility survey, November 2025
- Carrot Fertility, Global Fertility at Work report, 2023
- Gallup, This fixable problem costs US businesses $1 trillion, 2019
- World Health Organization, 1 in 6 people globally affected by infertility, April 2023
Information on this page is correct as of 5 November 2026. Laws, public funding, insurance rules and treatment costs change often, so check current rules with the relevant authority, insurer or a qualified adviser before making decisions. This page is general information, not legal, financial, tax or medical advice.
