Zora Health / Employer guide / Indonesia
Support your experienced employees through menopause, and help them stay at their best.
Joint pain, poor sleep and hot flushes can hit your most experienced employees at the height of their careers, yet stigma keeps many from raising them at work. Zora Health helps you build practical menopause support, from workplace policies and manager training to confidential care navigation and access to 128+ partner clinics in 16 countries, around your workforce and budget. Companies including Hilton, LinkedIn, Sanofi, HSBC, Mastercard, Carousell and Singapore Management University work with us.
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Five things Indonesia HR leaders should know
- About 36.5 million Indonesian women are aged 40 to 59, according to BPS population projections for 2025. The Ministry of Health says menopause usually happens between 45 and 55.
- In a Denpasar community study of 318 women aged 40 to 65, the most common symptoms were joint and muscle discomfort (52.8%) and sleep problems (51.8%). Hot flushes come third, so many women and managers never connect the dots.
- In a 2025 study of 1,741 working women in five countries, including Indonesia, 61% said social stigma stops them talking openly about menopause symptoms.
- There is no menopause leave. The law gives paid leave on the first two days of menstruation for women in pain, and full pay for the first four months of certified illness.
- Parliament passed a new Employment Protection Law in October 2026. It takes effect one year after it is promulgated; until then, Law 13 of 2003 as amended by the Job Creation Law applies.
Why menopause is a business problem for employers
Menopause rarely announces itself at work. It looks like a senior manager with aching knees after a long commute, a night of broken sleep before a board meeting, a word that will not come in front of a client. Symptoms come and go for years. Because joint pain and poor sleep are more common than hot flushes, many women do not link them to menopause, and fewer tell their manager.
So the cost stays out of your reports. It shows up instead as:
- Symptoms that look like something else. In a cross-sectional study of 318 women aged 40 to 65 attending a community health centre in Denpasar, 52.8% reported joint and muscle discomfort, 51.8% sleep problems and 32.1% moderate or severe hot flushes and night sweats (International Journal of Health and Medical Sciences, 2022). This is one Bali community sample, not a national figure.
- Lower performance. Nearly half of the 1,741 working women in the NUS Medicine and HeyVenus study, which covered Singapore, Vietnam, Australia, Japan and Indonesia, reported significant disruption to their work, and close to half had not sought professional advice (NUS Medicine and HeyVenus, 2025). Figures are for the five countries combined.
- Silence at work. In the same study, 61% said social stigma stops them openly discussing symptoms at work, so needs go unspoken until someone reduces their hours or leaves.
- Unequal access. Under the national health insurance scheme (JKN), specialist hospital care is only available on referral from primary care (CNN Indonesia, citing Permenkes 28/2014). Employees who go straight to a private gynaecologist in Jakarta pay Rp350,000 to Rp650,000 a consultation before tests and medication.
What employers gain
Keep the people who know how your business runs
Replacing an employee costs one-half to two times their annual salary, according to Gallup. Women’s labour force participation in Indonesia reached 56.63% in August 2025, against 84.40% for men (BPS, via CNBC Indonesia), so every experienced woman you keep matters to the pipeline. A written policy, trained managers and quick access to the right doctor can help address barriers that contribute to employee attrition.
Stand out to experienced women
In the NUS Medicine and HeyVenus study, close to 90% of female employees said a menopause-friendly policy would benefit their organisation, yet only about a third of companies in the region have one (NUS Medicine, 2025). In Mercer’s survey of 5,200 employees across Asia, 54% said it is important for their employer to support women’s issues. A clear menopause offer is still rare enough to set you apart.
Make menopause support financially predictable
Aon projects employer medical plan costs in Indonesia to rise 16.9% in 2026 (Aon, October 2025), so open-ended benefits are hard to budget. Much of what helps menopause costs very little: a flexible start time, a desk fan, a manager who knows what to say. The medical side is mostly outpatient care, such as a GP or gynaecologist review and, where suitable, hormone therapy.
Zora helps employers set an annual allowance or outpatient top-up around local consultation costs and JKN cover, so HR can run the programme within an agreed budget. The benefit works alongside your existing insurance.
Want to see what this would look like for your Indonesia workforce?
What menopause care costs, and what the state pays
Most menopause care in Indonesia is outpatient: a primary care visit, a gynaecology review if needed, hormone tests and medication. JKN members start at their registered primary care provider; many employees with private insurance or an employer benefit go to private hospitals.
| Item | Public support | What the employee still carries |
|---|---|---|
| Primary care under JKN (puskesmas or registered clinic) | Entry point for JKN members | Specialist hospital care is only available on referral from primary care |
| Private gynaecologist, Jakarta | No public subsidy | Rp350,000 to Rp650,000 a consultation at listed Jakarta hospitals |
| Hormone tests | No public subsidy at private hospitals | Rp292,000 to Rp580,000 for a hormonal examination at listed Jakarta hospitals (estimates) |
| Menopause hormone therapy | JKN cover depends on medical indication; confirm with BPJS Kesehatan | Generic hormone tablets from about Rp100,000 a month when bought privately |
| Time off for appointments | No menopause leave | Sick days with a doctor’s note, annual leave or flexible arrangements |
Consultation fees and hormonal examination estimates as listed by Alodokter (hormone tests), November 2026; hormone tablet price from Halodoc, April 2026. These are published examples, not guaranteed current prices: actual costs depend on the hospital, doctor, tests and treatment, so confirm fees with the provider before budgeting. We could not confirm from a BPJS Kesehatan or Ministry of Health source which menopause medicines JKN covers.
Stigma, not cost, is often the first barrier. In the NUS Medicine and HeyVenus study, 61% of working women said stigma stops them talking openly about symptoms at work.
The Ministry of Health describes menopause as usually happening between 45 and 55 and lists long-term risks including osteoporosis, coronary heart disease and stroke (Kemenkes). We have found no government guidance on menopause at work. For employers, the practical opportunity is to help employees recognise their symptoms, understand their options and reach appropriate clinical advice sooner.
Menopause support that fits your workforce and budget
You do not need to overhaul your existing health insurance to support employees through menopause. Start with awareness and manager education, add confidential one-to-one support, or introduce a fuller programme across your offices. There is no minimum company size.
Where included in the employer programme, eligible employees can use talks and care navigation without paying Zora a separate fee. Care navigation allowances are set in each proposal. Treatment and other third-party costs are paid separately, either by employees or through the allowance their employer provides.
Companies starting the conversation
Essentials
Expert-led talks for employees and managers, menopause policy templates, manager guides and full access to the Zora app. Up to 2 talks a year.
Employees supported one to one
Navigation
Everything in Essentials, plus confidential one-to-one care navigation and access to our partner clinic network.
Large teams across Asia
Complete
Everything in Navigation, plus quarterly anonymised reporting, a dedicated account manager and scheduled review meetings with HR.
Optional add-ons can be added to any programme, subject to availability: hormone diagnostics and telehealth with specialists. Pricing is tailored to your headcount, your countries and the services you choose. Most companies start with a single talk.
Request a proposal See how Zora works for employers
Comparing menopause benefit providers? Use our RFP question bank
Most RFP templates were written for the US. Ours has 40 questions written for Asia, with why each one matters, what a good answer looks like and a scoring sheet for three providers. Six of the questions for menopause support in Indonesia:
- Is menopause support included as standard, or only fertility?
- What access do employees get to menopause specialists and hormone testing, and how quickly?
- How do you handle employees’ health data under Indonesia’s Personal Data Protection Law, including transfers outside Indonesia?
- Do you provide fertility and menopause policy templates for our markets?
- How can an employee get help confidentially without telling their manager?
- What individual-level data does HR see?
Your download link appears as soon as you submit. Zora Health may contact you about employee benefits; see our privacy policy.
Plan your menopause benefit budget
Menopause care allowance planner
Model the annual claims budget for a menopause care allowance. Change any number.
This is a claims budget, not a Zora quotation. Zora’s programme fees, implementation and optional services are separate.
It estimates the annual budget for a menopause care allowance from your eligible workforce, expected utilisation and allowance per employee, and assumes each user claims the full allowance. Eligible employees defaults to 15% as a stand-in for women aged 45 and over; use your own headcount data. The default allowance of Rp3,000,000 roughly covers two private gynaecologist consultations, a hormone test and some months of generic hormone tablets in Jakarta. Utilisation is an editable assumption, not observed Zora data. For a proposal covering both programme costs and employee benefits, request an employer proposal.
Estimate the potential workforce impact of menopause symptoms
A rough planning scenario. It applies a published estimate to your headcount, so it is not a prediction for your workforce, a measured loss or a forecast of savings from any programme.
Range: Rp66,933,000 to Rp202,608,000 a year, depending on replacement cost.
Assumptions: 13.4% of working women aged 45 to 60 reported at least one adverse work outcome due to menopause symptoms, and those who missed work lost a median of 3 days a year (Faubion et al., Mayo Clinic Proceedings, 2023). This was a US clinic sample, so treat it as a rough benchmark for Indonesia. The default salary is an illustrative figure for corporate employees in Jakarta; use your own. Replacing an employee costs one-half to two times their annual salary (Gallup, 2019); the headline uses the low end. Absence is valued at salary divided by 250 working days. Exit rate is your own assumption.
Already have corporate health insurance? Here is where Zora fits
Your medical plan may cover some consultations and treatment. Employees still need to recognise their symptoms, understand their options and find a doctor who knows menopause care, and many never get that far.
Zora works alongside your existing insurance and benefits. We help employees get reliable information, navigate their care options and reach suitable specialists, and we give HR manager training, policy templates and, on the Complete programme, anonymised reporting. You strengthen menopause support without replacing your medical plan.
How Zora works
For your employees
Employees join the Zora app with a company code, or single sign-on for larger teams. They can learn about perimenopause and menopause, understand what your benefit covers, book a confidential care navigation call and find partner doctors and specialists.



For HR
- Kick-off, week 1. Agree goals, countries and which employees are eligible.
- Policy and benefit design, weeks 2 to 4. Draft or update your menopause policy and flexible work guidance using our templates.
- Launch, typically weeks 4 to 6. A launch talk for employees and managers, plus a communications pack for HR to send.
- Live support. Employees book care navigation calls and use the Zora app.
- Reporting, every 3 months, on the Complete programme. Anonymised usage, common themes and our recommendations, reviewed with your account manager.
Privacy
On the Complete programme, HR receives anonymised, aggregated reports only: how many employees used the programme, which services they used and the common themes. On every programme, HR never sees an individual employee’s health information, bookings or test results, and employees can get help without telling their manager. Employee data is stored on Amazon Web Services in Singapore and handled in line with Singapore’s Personal Data Protection Act.
Clinics and doctors in Indonesia
Zora’s directory lists 29 clinics and 246 doctors in Indonesia. Locations include Jakarta, Tangerang and Surabaya, and 5 of the clinics list menopause care among their services.
Employees can browse clinics in Indonesia and find a doctor in Indonesia on the Zora app. The directory is for information only and is not an endorsement. See Zora’s employer guides for every country.
Rules and eligibility in Indonesia
Sick pay and protection from dismissal
An employee off sick with a doctor’s certificate is paid 100% of wages for the first four months, 75% for months five to eight, 50% for months nine to twelve and 25% after that (Hukumonline, on Article 93 of Law 13 of 2003 and Government Regulation 36 of 2021). An employer may not dismiss an employee for certified illness lasting up to 12 continuous months (Hukumonline, on Article 153 as amended by the Job Creation Law).
Menstrual leave, not menopause leave
A woman in pain during her period who tells her employer does not have to work on the first and second days, and those days are paid, capped at two days (Hukumonline, on Articles 81 and 93). The right covers menstruation only. There is no menopause leave and no legal duty to have a menopause policy.
Equal treatment
Articles 5 and 6 of Law 13 of 2003 give every worker equal opportunity and equal treatment from the employer without discrimination (Law 13 of 2003). Menopause is not named, so base performance and promotion decisions on documented, job-related reasons.
New Employment Protection Law
Parliament passed the Employment Protection Law on 6 October 2026, after a Constitutional Court ruling required a new manpower law (DPR). Reported provisions include equality and non-discrimination. It takes effect one year after promulgation (CNBC Indonesia); in late October 2026 it had not yet been signed and numbered. Review your leave and sick pay policies once the official text is published.
Health data
Under the Personal Data Protection Law (Law 27 of 2022), health data is specific personal data, and the two-year adjustment period ended in October 2024. Transfers outside Indonesia need a recipient country with equal or higher protection, adequate and binding safeguards, or the person’s consent (Law 27 of 2022, Articles 4 and 56). Ask any provider how it meets these rules.
Why employers choose Zora
Companies including Hilton, LinkedIn, Sanofi, HSBC, Mastercard, Carousell and Singapore Management University work with Zora Health. We work alongside your existing insurance, helping employees use the cover they already have and find suitable doctors and specialists based on their needs.
Zora Health helped me to reclaim my confidence to thrive at work!
Questions HR teams ask us
Do Indonesian employers have to give menopause leave?
No. There is no menopause leave in Indonesia. Employees use sick days with a doctor’s certificate, annual leave or flexible arrangements unless their employer offers more.
Does menstrual leave cover menopause symptoms?
No. The paid leave on the first and second days of menstruation applies to women in pain during their period. It is not a menopause entitlement.
What sick pay does an employee get?
With a doctor’s certificate, an employee off sick is paid 100% of wages for the first four months, then 75%, 50% and 25% in later periods. An employer may not dismiss an employee for certified illness of up to 12 continuous months.
Does BPJS Kesehatan cover menopause care?
JKN members start at their registered primary care provider, and specialist hospital care needs a referral. Cover for specific tests and medicines depends on medical indication, so employees should check with BPJS Kesehatan. An employer benefit can fund faster private care.
Will the new Employment Protection Law change our obligations?
It may. Parliament passed it in October 2026 and it takes effect one year after promulgation. Until then, Law 13 of 2003 as amended by the Job Creation Law applies. Review your policies when the official text is published.
Does Zora replace our health insurance?
No. Zora works alongside your insurance. We help employees understand their options, find suitable specialists and use the cover they already have.
How much does menopause support cost an employer?
It depends on the programme, any allowance and expected uptake. Use the budget planner on this page for a first estimate, then ask us for a tailored proposal based on your headcount and countries.
How quickly can we launch?
Typically 4 to 6 weeks from contract to launch, depending on scope and countries. Most companies start with a single talk.
Related guides for Indonesia employers
Build a menopause support programme for your team
Whether you are introducing menopause benefits for the first time or improving an existing programme, tell us your headcount, countries and priorities. We will come back within two working days with suitable services, an indicative budget and a practical rollout plan for your Indonesia team. No obligation.
Sources
- BPS, Population by age group and sex, 2025 projection
- Ministry of Health, Directorate General of Advanced Health Services, Dampak Kesehatan Menopause, 19 November 2024
- Diyu and Satriani, Menopausal symptoms in women aged 40-65 years in Indonesia, International Journal of Health and Medical Sciences, 2022 (318 women, Denpasar)
- NUS Medicine and HeyVenus, menopause workplace study of 1,741 working women, April 2025
- NUS Medicine, NUS Medicine and HeyVenus launch whitepaper on menopause, May 2025
- CNBC Indonesia, citing BPS labour force data for August 2025, 5 May 2026
- Mercer, Health on Demand 2023, via Human Resources Online
- Gallup, This fixable problem costs US businesses $1 trillion, 2019
- Mayo Clinic News Network, Faubion et al., Impact of menopause symptoms on women in the workplace, Mayo Clinic Proceedings, April 2023
- Aon, 2026 Global Medical Trend Rates, October 2025
- CNN Indonesia, JKN referral rules under Permenkes 28/2014, 2 January 2025
- Alodokter, Gynaecologist listings and consultation fees, Jakarta
- Alodokter, Hormonal examination price estimates
- Halodoc, Biaya terapi hormon wanita, 30 April 2026
- Hukumonline, Sick leave and sick pay rules for private-sector employees
- Hukumonline, Dismissal for long-term illness, 8 May 2026
- Hukumonline, Menstrual, maternity and miscarriage leave rules, 7 April 2025
- Law 13 of 2003 on Manpower
- DPR, Parliament passes the Employment Protection Law, 6 October 2026
- CNBC Indonesia, When the Employment Protection Law takes effect, 6 October 2026
- Law 27 of 2022 on Personal Data Protection (ABNR English translation)
